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Top » Catalog » Software » Microsoft Point of Sale Software » Installation and Support Options » MBSPOSM

Microsoft Dynamics Point of Sale Business Ready and Web Access Plan

MBSPOSM
$143.82

Available Options:
POS Lanes:

QTY

Software maintenance and web access for Microsoft Dynamic's Point of Sale software. Get software updates and fixes directly from Microsoft's Retail Management website. Also take advantage of Customersource - Microsoft's website for end users of Store Operations and Point of Sale Software.

Business Ready Advantage Plan
The Business Ready Advantage Plan complements the service and support provided by your local partner and the foundation level of services you receive from Microsoft Dynamics with your software license purchase. The plan includes:

All Major Product Releases and Minor Updates

Service Packs and Fixes

CustomerSource
The password-protected site for Microsoft Dynamics customers, CustomerSource provides access to a searchable technical-issue database, news, discussion, subscription service, and more.

Reports Library
With access to the library, you can save time by taking advantage of reports and receipt templates. There are nearly 80 templates available for Microsoft Retail Management System and many for Microsoft Point of Sale.

Managed Newsgroups
These online forums offer virtually unlimited online support and help you collaborate with other customers to solve technical issues. If questions aren't answered by other customers within two business days, a Microsoft Dynamics support engineer will respond.

Online Training Benefits
Train your employees in a structured and thorough way by using your two (named-user) subscriptions to both the Microsoft Retail Management System tutorial and the Microsoft Point of Sale tutorial.

Extended Support Hours
Enrolling in the maintenance plan extends your technical support availability from standard support business hours to 24 hours a day, six days a week. Extended support hours are available from 2 P.M. Central Time (UTC–6) Sunday through 2 P.M. Central Time (UTC–6) Saturday; so support is available on each weekend day. This applies to both business-critical support you receive at no charge as part of your license purchase and Flex support you purchase for non-critical issues. After-Hours incidents must be submitted via CustomerSource. (Extended support hours are available in the United States and Canada only.)

You make suggestions for future products and new features

Many of our product improvements and new features come directly from suggestions our customers make. Every year we send a Product Advisory Board survey to customers enrolled in a service plan.

Discounts on Flex 5-Pack Support and Flex Per-Incident Support

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Additional Information

	Microsoft Basic Support
	Microsoft Technical Support

Related Products

	Hardware Device Setup Session
	Manager's System Training Session
	Clerk & Cashier Training Session

Duration of Maintenance	1 Year
Features	- Application Updates and fixes. - Access to Customersource.
Live Phone Support	None

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NuRol offers installation support and training for Micosofts' Retail Management Store Operations and Headquarters packages. NuRol also provides installation support and training for Microsoft's Point of Sale Software, NextPOS for Restaurants and Intuit's QuickBooks Point of Sale. NuRol develops custom add-on solutions for Microsoft's Retail packages and customizes the existing Store Operations program.


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